Return and Refund Policy

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1. Returns

a. We want you to be completely satisfied with your purchase from nellaisystems.com. If for any reason you are not satisfied, you may return the product within [X] days from the date of delivery.

b. To initiate a return, please contact our customer service at nellaisystems@yahoo.com to obtain a Return Merchandise Authorization (RMA) number.

c. All returned products must be in their original condition, unused, and with all original packaging and tags intact.

d. Customers are responsible for the return shipping costs unless the return is due to an error on our part or a defective product.

 

2. Refunds

a. Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund.

b. If your return is approved, a refund will be processed, and a credit will automatically be applied to your original payment method within [X] days.

c. Refunds may take some time to be reflected in your account, depending on your payment method and financial institution.

 

3. Exchanges

a. We do not currently offer direct product exchanges. If you wish to exchange a product, please follow the return process, and then place a new order for the desired item.

 

4. Damaged or Defective Items

a. If you receive a damaged or defective product, please contact us immediately with photos of the damaged or defective item, and we will arrange for a replacement or refund.

 

5. Return Shipping Address

NELLAISYSTEMS

2/2,Babuji Nagar,

Near Saranalayam , Tirunelveli Junction , 627001

 

6. Contact Information

If you have any questions or concerns about our Return and Refund Policy, please contact our customer service at [Your Customer Service Email].

 

7. Changes to the Policy

We reserve the right to update or modify this Return and Refund Policy at any time without prior notice. Please review this policy periodically for any changes.